Introduction

This Privacy Policy explains how Royal Diadem Shea Butter collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect:

Order Information

When you place an order, we collect your name, billing and shipping addresses, payment information, email address, and phone number.

Device Information

We automatically collect information about your device, such as your IP address and web browser, using cookies and tracking technologies like Google and Meta (Facebook/Instagram) pixels.

How We Use Your Information

To process and fulfil your orders, including arranging for shipping and providing order confirmations.

To communicate with you about your order.

To screen for potential risk or fraud.

To provide you with advertising or marketing related to our products, in line with your preferences.

Sharing Your Information:

We use WordPress and WooCommerce to power our online store.

We do not sell or share your email address or personal data with other companies for their marketing purposes. All emails and order data are processed on our own server.

We may share information with service providers, such as Google and Meta, for advertising analytics or to comply with legal obligations.

Your Rights

As a UK customer, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted.

Data Retention

We will maintain your Order Information for our records, unless and until you request that we delete it.